Messages get missed
An enquiry arrives while the team is busy and disappears inside another app or inbox.
Patient communication for modern dental practices
Never miss another patient enquiry.
Bring WhatsApp, email and website enquiries into one simple shared inbox. Help your reception team respond faster, stay organised and turn more conversations into appointments.
Built for UK dental practices. Works alongside your existing practice management software.
Product demo
Open 10Snoozed
ET
Emma T.
Hi, do you offer Invisalign consultations?
WhatsAppJR
James R.
I've broken a tooth. Do you have anything today?
WebsiteSM
Sophie M.
Can I move my appointment from Friday?
EmailEmma T.WhatsApp · now
AI suggested response
Hi Emma, thanks for getting in touch. We offer Invisalign consultations and would be happy to help you explore your options. Would you like me to check available consultation times?
Ready for reviewType your message…
Demonstration only — no real patient information is shown.
01 — The problem
Patient enquiries should not be scattered across five different places.
Reception teams often switch between email, WhatsApp, website forms and social messages throughout the day. That makes it easy for enquiries to be missed, duplicated or answered too late.
No clear ownership
Staff cannot always see who is handling a conversation or whether somebody has already replied.
Slow response times
Potential patients often contact several practices. The first helpful response has an advantage.
No useful visibility
Practice owners have little insight into response times, workload or missed opportunities.
02 — The solution
One place for every patient conversation.
Clinio gives your reception team a shared workspace for patient communication without forcing you to replace your existing dental software.
WhatsAppEmailWebsite chatWebsite formsOther supported channels
Reception teamAI assistanceAutomation
AppointmentFollow-upResolved enquiry
Clinio works alongside your existing practice management software. Keep the systems that already support your clinical workflow.
03 — What your team gets
Everything your reception team needs. Without the complexity.
A managed communication workspace, configured around the way your practice actually works.
Product demo
Open 10Snoozed
ET
Emma T.
Hi, do you offer Invisalign consultations?
WhatsAppJR
James R.
I've broken a tooth. Do you have anything today?
WebsiteSM
Sophie M.
Can I move my appointment from Friday?
EmailEmma T.WhatsApp · now
AI suggested response
Hi Emma, thanks for getting in touch. We offer Invisalign consultations and would be happy to help you explore your options. Would you like me to check available consultation times?
Ready for reviewType your message…
Demonstration only — no real patient information is shown.
Shared inbox
All supported patient conversations can be handled from one place.
Team assignment
Assign conversations to the right receptionist and see who owns each enquiry.
AI-assisted replies
Generate suggested responses based on your practice information and approved guidance.
Automations
Automatically route, tag and organise common patient enquiries.
Response analytics
See response times, workload and conversation trends.
Secure hosting
Your Clinio environment is professionally configured, monitored and maintained.
Backups
Automatic backups help protect your communication history and configuration.
Ongoing support
We handle updates, monitoring and technical issues so your team does not have to.
04 — Built for dentistry
Designed around real dental enquiries.
Organise the day-to-day questions your team handles, while giving important enquiries a clearer route to the right person.
Treatment routingActive
New patient enquiries
Capture and organise first-time patient questions.
Invisalign and cosmetic leads
Route high-value treatment enquiries to the right team member.
Emergency appointments
Identify urgent requests quickly.
Appointment questions
Handle rescheduling, availability and common appointment questions.
Treatment FAQs
Help reception answer repetitive questions consistently.
Out-of-hours enquiries
Collect and organise messages even when reception is closed.
05 — A clearer way to work
Less inbox chaos. More organised patient communication.
Separate WhatsApp conversations
Shared email inbox
Website forms in another system
Staff asking ‘Has anyone replied?’
No consistent response process
Limited reporting
One shared patient inbox
Clear conversation ownership
Faster response workflow
Templates and AI assistance
Automated routing and tags
Visibility for practice management
06 — How it works
Up and running without replacing your current systems.
Typical pilot setups can be completed quickly depending on the channels and integrations required.
01
Free practice audit
We review how patient enquiries currently reach your practice and identify where communication can be improved.
02
We configure Clinio
We set up your environment, channels, team structure, automations and security.
03
Your team gets onboarded
We show your reception team exactly how to use the system in their day-to-day work.
04
We maintain it
Monitoring, backups, updates and technical support are handled for you.
07 — Founding offer
Founding Practice Programme
We are onboarding a small number of UK dental practices at an introductory rate while refining Clinio with real practice feedback.
- Clinio setup
- Shared inbox
- Email and website channel setup
- Team configuration
- Basic automations
- Secure hosting
- Monitoring
- Backups
- Software updates
- Team onboarding
- Ongoing technical support
Additional channels, AI usage and custom integrations may be priced separately depending on requirements.
08 — Why Clinio
Software is only useful when it actually works for your team.
Done for you
We configure the system instead of giving you another piece of software to figure out.
Built around your practice
Your channels, team structure and workflows are configured around how your reception operates.
No unnecessary replacement project
Clinio is designed to work alongside the systems you already use.
Technical management included
Hosting, backups, monitoring and updates are handled for you.
09 — Security and trust
Built with patient communication in mind.
We work with each practice to configure Clinio around its operational and data-protection requirements.
Secure access controls
Encrypted connections
Managed backups
Monitored infrastructure
Controlled team access
Documented retention processes
Practices remain responsible for their own regulatory and clinical obligations.
10 — Free practice audit
See where patient enquiries could be slipping through.
We will review your current communication setup and show you where messages, response time or team workflow could be improved.
- Communication channel review
- Patient enquiry journey
- Response workflow review
- Missed-enquiry risks
- Automation opportunities
- Recommended Clinio setup
11 — Frequently asked
Frequently asked questions
Clear answers before you decide whether a practice audit is worthwhile.
Is Clinio a replacement for our dental practice management software?
No. Clinio is focused on patient communication and is designed to work alongside your existing practice systems.
Do our receptionists need technical knowledge?
No. We configure the system and provide onboarding so your team can use it as part of their normal workflow.
Can you connect WhatsApp?
WhatsApp connectivity depends on the practice setup and the supported business messaging options available. We will confirm the best approach during the audit.
Can Clinio use AI?
Yes. AI-assisted workflows can be added for tasks such as drafting responses, categorising conversations and handling repetitive enquiries. The exact setup depends on the practice requirements.
Where is the system hosted?
Clinio environments are deployed on professionally managed cloud infrastructure. Hosting options can be discussed based on the practice's requirements.
What happens if something breaks?
Monitoring and technical support are included in the managed service. We investigate infrastructure and software issues so your reception team does not have to.
Can we leave later?
We aim to avoid unnecessary lock-in. Data export and transition requirements can be discussed as part of onboarding.
How long does setup take?
Timing depends on the number of channels, integrations and workflows. Straightforward pilot setups can usually be launched quickly after the initial audit.
Every patient enquiry. One place.
Your next patient should not disappear in an inbox.
See how Clinio could simplify patient communication at your practice.